Information We Collect

We only collect what’s needed to operate and improve the platform. Here’s what we gather and why.

• Details you provide when registering: name, email, phone, and organization help us set up your account and keep you informed about updates.
• Technical data like IP address, device type, browser, and usage logs help us maintain platform security and optimize the experience for every user.
• Cookie data is used for session management, preferences, and understanding how features are used. You can manage most cookies in your settings.
• Feedback, survey responses, or support messages you submit are used to improve our tools, address issues, and refine user support.

How We Use Your Information

We use your information to deliver a seamless, secure, and tailored platform experience. Here’s how and why we put your data to work.

• To set up and maintain your account, ensuring secure access to platform features and personalized updates.
• To protect against fraud, detect unauthorized access, and ensure compliance with platform rules and legal obligations.
• To improve our services by analyzing usage data, gathering feedback, and developing new features based on real user needs.
• To communicate important information about the platform, policy changes, or critical updates relevant to your account.

Legal Basis for Processing

We operate according to Indian law and international privacy standards where applicable. Our legal basis for data processing aligns with consent, contractual necessity, and compliance requirements.

When We Share Data

We don’t sell your personal data. Here’s how we share information and why.

• Service providers who help us deliver the platform (such as hosting and analytics partners) may access data only as needed to perform their role, under strict confidentiality agreements.
• We may share information if required by Indian law, regulatory authorities, or in response to valid legal requests. We limit these disclosures to what’s legally necessary.
• In a business transfer (merger, acquisition, or asset sale), personal data may be shared with relevant parties, with notice given to affected users and appropriate safeguards applied.

Data Security

We protect your information with industry-standard security practices: encrypted data storage, strict access controls, and regular process reviews. Our goal is to minimize risks, address vulnerabilities quickly, and ensure your information stays protected on our platform.

Your Rights

Your data, your rights. We support your ability to review, update, or delete your personal information, and to ask questions about how your data is used.

• You can request access to the personal information we hold about you at any time—just contact support and we’ll respond quickly.
• You have the right to correct any inaccurate or incomplete information in your profile or account settings.
• You can ask us to delete your account and associated data, subject to legal and operational retention requirements.
• You may object to or restrict certain types of data processing. We’ll explain what’s possible and help you set preferences.

Cookies and Tracking

We use cookies to remember your preferences, keep your session secure, and help us understand how visitors use the site. You control which cookies are set, except those required for the platform to function.

View our Cookie Policy View our Cookie Policy

Contact Details

Questions or concerns about your personal data? Reach out to our team—real people, direct answers, no runaround. We handle each request with care and respond promptly.

Policy Changes

We may update this policy to reflect changes in legal requirements or our data practices. When we do, we’ll note the date and give clear notice on the platform. Check here for the latest version.